Privacy Policy

Last Updated: 22/02/2024

Privacy

Overview

Twine Ltd commits to protecting user privacy and securing personal information collected through twinepos.com and its services.

Contact

Data Controller

Twine Ltd

  • Address: 18 Racecourse Street, Xaghra Gozo, XRA 2010
  • VAT No: MT29604001
  • Company No: C 102907
  • Email: info@twinepos.com

Data Collection

Personal Data Collection

The company gathers information to provide services and enhance user experience. This includes account information (full name, email, phone number, username, country), usage information (IP address, browser type, operating system, browsing activities), transactional information (purchases, orders, payments, platform interactions), third-party accounts (data from Sign in with Apple or Google integrations), and contact information (support requests and communications).

Processing

Data Usage

Personal data is processed for service provision and authentication, order processing and payments, customer support and communication, usage analytics and improvement, and marketing communications (with unsubscribe options).

Providers

Third-Party Service Providers

The company employs external providers for service delivery. These parties access personal data only for specified tasks and cannot disclose or repurpose it.

Tracking

Analytics

Google Analytics tracks website traffic. Users can review Google's privacy practices at their official policy pages.

Protection

Data Security

We take reasonable measures to protect your information from unauthorized access, though no internet transmission method is completely secure.

Your Rights

User Rights

Users may access personal information, correct inaccurate data, request deletion (subject to legal obligations), and contact support for account modifications. Identity verification is required before processing deletion requests.

Get in Touch

Contact

Email: info@twinepos.com